Shipping policy

Shipping Policy

Kaynaan Parfum

At Kaynaan Parfum, we ensure that every order is carefully prepared and delivered with attention to quality and reliability.

Processing Time

• Orders are processed within 1–2 business days after confirmation.

• Orders placed on weekends or public holidays will be processed on the next working day.

Delivery Time

• Standard delivery time is 2 to 5 working days from the date of dispatch.

• Delivery times may vary slightly depending on location, courier availability, or unforeseen circumstances.

Shipping Coverage

• We currently ship across the UAE.

• For international shipping inquiries, please contact us before placing your order.

Shipping Fees

• Shipping fees (if applicable) will be clearly displayed at checkout before payment.

• Promotional free shipping offers may apply from time to time.

Order Tracking

• Once your order is dispatched, you may receive a confirmation message or tracking details where available.

• Please ensure your delivery information is accurate to avoid delays.

Delays & Exceptions

While we strive to meet delivery timelines, delays may occur due to:

• Weather conditions

• Courier service disruptions

• Incorrect or incomplete delivery details

Kaynaan Parfum is not responsible for delays beyond our control, but we will always assist in resolving delivery issues.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos, and our team will arrange a suitable resolution.

Contact Us

For shipping-related questions or support, please reach out to us:

📧 kaynaanparfum@gmail.com
📞 Call or WhatsApp: +971 52 241 4450