Refund policy
Refund & Returns Policy
Kaynaan Parfum
At Kaynaan Parfum, we stand behind the quality of our fragrances and your satisfaction. Our goal is to ensure complete confidence in every purchase.
Lifetime Returns Guarantee
We proudly offer a lifetime return policy on all Kaynaan Parfum products.
You may return your product at any time, without expiry, if you are not satisfied with your purchase.
Eligibility for Returns
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Products may be used or unused
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Returns are accepted at any time after purchase
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Proof of purchase may be requested where available
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The product must be an original Kaynaan Parfum item
Refund Options
Upon approval of your return, you may choose:
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A full refund
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An exchange for another Kaynaan Parfum product
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Store credit for future purchases
Refunds will be processed using the original payment method where possible.
How to Initiate a Return
To start a return, please contact us at:
Email: support@kaynaanparfum.com
Subject: Return Request – Order Number
Our team will guide you through the simple return process.
Return Shipping
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Customers are responsible for return shipping unless the product is defective or incorrect
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We recommend using a trackable shipping method
Our Promise
This policy reflects our belief in quality, transparency, and trust.
Your satisfaction matters more than timelines.